Support services
We offer support packages, training, and tailored solutions to meet your organisation’s needs.
To get in touch about any support or service, email us: support@nowprototype.it
Quick support
There are a few ways you can reach out to us:
- Email us: support@nowprototype.it.
- Raise an issue on GitHub. This is really helpful if you want to report a specific problem!
- Join our Slack community at nowprototypeit.slack.com
Now Prototype It support packages
We offer two types of support package, or an affordable bundle of both for a full support service.
- Prototyping: We can help you with all aspects of building, editing, and troubleshooting your prototype. Alongside NPI support, we can also offer this support for GOV.UK Prototype Kit users.
- User research sharing: We can help you share your prototype with user research participants, either using our dedicated sharing platform or your own organisation’s hosting solution. We can also help you migrate to and from our sharing platform, and help you configure external hosting.
Training
We offer on-site and remote training for your organisation. For example, this might include:
- How to build and share prototypes
- How to build, configure and deploy plugins and setup packages
- How to customise NPI to implement your in-house design system
If there’s something specific you need help with, let us know!
Tailored solutions
If you’d like us to get your team or organisation set up to use NPI, we can do that for you. For example, we can:
- Build your plugins and setup configurations
- Implement your organisation’s design system and web styles
- Build page templates and components
Book a demo!
We can deliver on-site or remote demos of the full NPI prototyping cycle. We can also offer custom demos tailored to your organisation, to show how you and the team could get the most out of NPI.
To enquire, email us: support@nowprototype.it.